Info

PLEASE READ CAREFULLY

Place on hand items separately for immediate processing. Orders are all premade unless otherwise stated. International customers are responsible for taxes and duties. Free shipping on US orders. For all customer inquiries or order-related questions, please email us at support@imrtluniv.com with your order number. Our team will respond within 24–72 business hours.

Understand, shipping time may very. Please allow 5 - 8 business days to receive your order after site closes. If you receive the wrong order or size, you are eligible for return as long product is returned within 15 business days of purchase with original tags.

NO RETURNS. ALL SALES FINAL.

What is pre-order?

Pre-Order items are products from the most recent collection that can be reserved in advance within a limited timeframe. When purchasing a Pre-Order item, you will be among the first to reserve a product in your preferred style and size. The expected shipping date for Pre-Order items will be clearly noted on the product page.

How long does shipping take?

Shipping generally takes 5 - 8 business days if product is listed as on hand. Pre-order items shipping may delay to due to production time.

WHERE CAN I FIND SIZE AND FIT INFORMATION?

Click on ‘Size Chart' on each item’s page to view our conversion chart. We also provide model measurements. For more information, do not hesitate to contact us at support@imrtluniv.com

Which currencies can I shop in?

Payments as well as refunds for shipments are all invoiced in USA (USD).

How can I track my order?

When the order will be tendered to the courier, you will receive an email from the courier providing the tracking number related to the order. To monitor the status of your order, you may visit the courier website and insert the order number in the “track your shipment” area.